Returns & Exchanges

At Mestiza, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring the tracking number is scanned for your records.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.